Canon PIXMA IX4000 overview

Number of problems: 53

Number of solved problems: 5

Number of unsolved problems: 48

Problem resolution: 9%

Compared to other printers:

Canon PIXMA IX4000: Likelihood of getting a solution

Good 
Ranking: 134th out of 413
Most likely to get a solution:
Canon PIXMA 210 - problem resolution score of 100%
Least likely to get a solution:
Brother DCP330C - 0 out of 19 problems solved
Common problems with the Canon PIXMA IX4000


Solutions for the Canon PIXMA IX4000
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Problem: Waste Ink Tank Almost Full

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Solution 1: You can reset the waste ink tank counter yourself. Be aware that this doesn't actually empty the waste ink tank itself (a little felt pad deep inside your printer), but it does allow you to continue printing.

1: Power off printer
2: Hold Resume button then press and hold POWER, the beeper will sound once.
3: Hold POWER and release RESUME
4: Press RESUME twice, then release all buttons
5: When the indicator lights steady, press RESUME three or four times. The indicator should be orange.
6: Press Power to set data

To actually drain the waste ink tank, you'll need to take your printer to pieces and find, clean, wash and dry the felt pads found in the base of the printer. This is a complicated procedure, but it is a good idea to do it if you're technically minded. Many people have just reset the code without actually draining the pads and very few have run into problems as a result. If you do this, you risk damaging your printer and/or the surface it sits on if the pads absorb too much ink. However, if you're going to buy a new printer anyway, you might just reset the code and stand it on a piece of paper or card. It's up to you, just understand the risks.

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Problem: Prints are coming out too dark

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Solution 1: This is a common issue that is largely down to personal taste. The only real way to improve (i.e. lighten) your prints is to first lighten them using a piece of photo editing software. A good choice would be Adobe Photoshop elements, but there are free alternatives. Do a google search for "Free Photo Editing Software" (there should be a google search box on this page near the top).
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Problem: Very low print quality

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Solution 1: There are a number of steps you can take to solve this problem (in order of easiest & least expensive first).

1. Make sure you have tried printing a nozzle check and you've carried out all the maintenance tasks that the manual alows (align print head, clean print head etc).
2. Your cartridge may be faulty. Ink cartridges that use non-genuine ink are of variable quality and you use them at your own risk. Even genuine cartridges can expire if used after the expiry date. Bad ink can clog your nozzle. It may be that you have a dried-out ink cartridge - try another one if you have one handy.
3. The print head may need cleaning. There are Canon print head cleaning kits available (use Google top right) or you could try doing this yourself - some people have had success immersing the print head (not the cartridge) in cleaning alcohol, warm water or using compressed air to gently blow through the nozzles.
4. Buy a new print head. Check the prices before you do this as (a) you may be throwing good money after bad, and (b) the price of a new printer may be the same as a new print head. Again, use Google (top right of this page) to search for these if you wish.
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Problem: Genuine original Canon vs Compatible & Refill Cartridges - which should I use?

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Solution 1: It really is up to you. There are many people who swear by refills and compatible cartridges, and many others who have had problems with them. In a nutshell:

Dangers: Compatible/refilled cartridges vary in ink quality. Poor quality ink can dry out your print head and cause damage. You can replace your print head, but this can cost as much as a new printer. You will also invalidate your warranty by using non-genuine ink.

Benefits: Canon ink is very expensive and good quality compatible substitutes can severely cut the cost of printing without damaging your printer.

Minimise the risks - you can take the following steps to minimise the risks of damaging your printer (it's a good idea to follow this advice whether you use genuine cartridges or not):

- Try not to let your cartridges run dry - this can clog the print head.
- Always power off the printer using the printer's power switch rather than simply unplugging and switching off at the mains. The reason is that some printers keep the ink in a ready (i.e. open) state when they are printing to keep printing time shorter. When you power off the printer, it closes the ink cover, keeping the ink tanks sealed. If you just unplug the unit, it will not cover the print head and leave it exposed. For this reason, you should restart your printer and shut it down again if you experience a power cut while the unit is on.
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Problem: Hello, suddenly my Canon ix4000 only prints only light colors. First it printed everything pretty red, and then most of the colors were totally lost. Black prints out perfectly. Cleaning & deep cleaning helped first - but for two prints only. Now there's no effect what so ever. The light stripes print out nicely, but darker stripes won't print at all. Black pattern prints fine. Aligning the printer heads won't work: says the printer heads might be clogged.Which is not very probable as the the printer has been in everyday use, and cleaning won't help. Might not be a driver problem either as the same happens when printing from two different machines (with mac os x 10.3.9 & 10.6). Ink levels should be fine, shows full or half full.

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Solution 1: This is no solution, but a hint: the problem might be in the purge unit, not in the print head, for example.
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Problem: POWER ADAPTER burnt due to high electric supply.

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Problem: My cannon ix4000 is not printing. The print heads move and it sounds as normal but none of colours printing no ink coming out at all

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Problem: Hello..suddenly my canon ix4000 warning light button blink 20 times, what is the problem? and then i tried to fixed with manual service method by press the resume button 2 times then 4 times like the manual info said.
but now, my canon doesnt work anymore, its shut down. Please help me...thx

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Problem: Canon pixma IX4000. An excellent machine that has just let me down. Having pressed the power button for on, the printer went into its start up mode and then suddenly went dead. Nothing, no lights no power signs at all on the machine. Pressing power button made no difference. I've checked power at the main cable that plugs in to the back of the machine and that shows 240v available and ok - but dead printer. Help please. Is there a fuse within the machine that may have blown ? etc etc

thank you

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Problem: melder usb001 ? blinker 5 g.

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Problem: My printer uses refills, after a refill we did cleaning and deep cleaning, it printed the page test with the right colors perfectly, but when printing any other document, only he black and yellow cartridge works. what should I do now?

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Problem: service error 5c00

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Problem: Service error 5100

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Problem: service error 5750

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Problem: Green will not print properly even after cleaning and ink changing.

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