Canon PIXMA MP970 overview

Number of problems: 44

Number of solved problems: 7

Number of unsolved problems: 37

Problem resolution: 16%

Compared to other printers:

Canon PIXMA MP970: Likelihood of getting a solution

Good 
Ranking: 115th out of 413
Most likely to get a solution:
Canon PIXMA 210 - problem resolution score of 100%
Least likely to get a solution:
Brother DCP330C - 0 out of 19 problems solved
Common problems with the Canon PIXMA MP970


Solutions for the Canon PIXMA MP970
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Problem: Waste Ink Tank Almost Full

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Solution 1: You can reset the waste ink tank counter yourself. Be aware that this doesn't actually empty the waste ink tank itself (a little felt pad deep inside your printer), but it does allow you to continue printing.

1: Power off printer
2: Hold Resume button then press and hold POWER, the beeper will sound once.
3: Hold POWER and release RESUME
4: Press RESUME twice, then release all buttons
5: When the indicator lights steady, press RESUME three or four times. The indicator should be orange.
6: Press Power to set data

To actually drain the waste ink tank, you'll need to take your printer to pieces and find, clean, wash and dry the felt pads found in the base of the printer. This is a complicated procedure, but it is a good idea to do it if you're technically minded. Many people have just reset the code without actually draining the pads and very few have run into problems as a result. If you do this, you risk damaging your printer and/or the surface it sits on if the pads absorb too much ink. However, if you're going to buy a new printer anyway, you might just reset the code and stand it on a piece of paper or card. It's up to you, just understand the risks.

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Problem: Prints are coming out too dark

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Solution 1: This is a common issue that is largely down to personal taste. The only real way to improve (i.e. lighten) your prints is to first lighten them using a piece of photo editing software. A good choice would be Adobe Photoshop elements, but there are free alternatives. Do a google search for "Free Photo Editing Software" (there should be a google search box on this page near the top).
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Problem: Very low print quality

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Solution 1: There are a number of steps you can take to solve this problem (in order of easiest & least expensive first).

1. Make sure you have tried printing a nozzle check and you've carried out all the maintenance tasks that the manual alows (align print head, clean print head etc).
2. Your cartridge may be faulty. Ink cartridges that use non-genuine ink are of variable quality and you use them at your own risk. Even genuine cartridges can expire if used after the expiry date. Bad ink can clog your nozzle. It may be that you have a dried-out ink cartridge - try another one if you have one handy.
3. The print head may need cleaning. There are Canon print head cleaning kits available (use Google top right) or you could try doing this yourself - some people have had success immersing the print head (not the cartridge) in cleaning alcohol, warm water or using compressed air to gently blow through the nozzles.
4. Buy a new print head. Check the prices before you do this as (a) you may be throwing good money after bad, and (b) the price of a new printer may be the same as a new print head. Again, use Google (top right of this page) to search for these if you wish.
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Problem: Genuine original Canon vs Compatible & Refill Cartridges - which should I use?

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Solution 1: It really is up to you. There are many people who swear by refills and compatible cartridges, and many others who have had problems with them. In a nutshell:

Dangers: Compatible/refilled cartridges vary in ink quality. Poor quality ink can dry out your print head and cause damage. You can replace your print head, but this can cost as much as a new printer. You will also invalidate your warranty by using non-genuine ink.

Benefits: Canon ink is very expensive and good quality compatible substitutes can severely cut the cost of printing without damaging your printer.

Minimise the risks - you can take the following steps to minimise the risks of damaging your printer (it's a good idea to follow this advice whether you use genuine cartridges or not):

- Try not to let your cartridges run dry - this can clog the print head.
- Always power off the printer using the printer's power switch rather than simply unplugging and switching off at the mains. The reason is that some printers keep the ink in a ready (i.e. open) state when they are printing to keep printing time shorter. When you power off the printer, it closes the ink cover, keeping the ink tanks sealed. If you just unplug the unit, it will not cover the print head and leave it exposed. For this reason, you should restart your printer and shut it down again if you experience a power cut while the unit is on.
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Problem: How do you remove ink cartridges from the MP970 without any power source

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Solution 1: Open the top of printer, with the fingers lift up the big metal bar where the printer head is sliding on, when the the head block is at the max high you can slide the block over to the middle of the bar.
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Problem: When I'm printing, I'm getting A 6cm Line of black ink through the A4 paper at the back of the print, How could I solve this problem.

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Solution 1: Execute bottom plate cleaning.
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Problem: print error

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Solution 1: Code 6A00. Tried turning off but problem still exist
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2 people also had this problem.

Problem: Color is wrong did deep cleaning no m color shows up picture turns green instead of being brown always used canon products

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9 people also had this problem.

Problem: The printer will not turn on. I have confirmed that the power cord is attached to both the printer and the electrical outlet. I tested the electrical outlet and it is fine. The printer is connected to the computer. No prior problems with any of the components and no problems with the power supply.

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4 people also had this problem.

Problem: i get broad regular ?magenta stripes or other false coloured stripes across any printed or photo-copied document or photograph print. Any ideas?

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Problem: My canon mp970 is saying wrong print head or no print head. Cleaned it with qtips & distilled water . Still getting the same messages. I love this printer. Is it worth replacing the print head ? Thanks

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3 people also had this problem.

Problem: My canon mp970 is saying wrong print head or no print head.Cleaned it wwith qtips & distilled water . Still getting the same messages. I love this printer. Is it worth replacing the print head ? Thanks

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Problem: error u052

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Problem: will not copy

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Problem: Why does smaller black ink cartridge run out first and black large black ink cartridge not "kick-in".

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Problem: How do i print in black ink only.. tis

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Problem: i have done bottom plate cleaning but problem recurs all the time.

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