Canon MP360 overview

Number of problems: 83

Number of solved problems: 15

Number of unsolved problems: 68

Problem resolution: 18%

Compared to other printers:

Canon MP360: Likelihood of getting a solution

Good 
Ranking: 111th out of 413
Most likely to get a solution:
Canon PIXMA 210 - problem resolution score of 100%
Least likely to get a solution:
Brother DCP330C - 0 out of 19 problems solved
Common problems with the Canon MP360


Solutions for the Canon MP360
0 people also had this problem.

Problem: Display is showing "Waste Ink Tank Full"

There are 0 comments on this problem.

Solution 1: You need to drain the waste ink tank and reset the counter. You will need to either (a) take your printer to a repair shop to do this, or (b) drain the ink tank yourself. Details of how to do this can be found here.
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: Prints are coming out too dark

There are 0 comments on this problem.

Solution 1: This is a common issue that is largely down to personal taste. The only real way to improve (i.e. lighten) your prints is to first lighten them using a piece of photo editing software. A good choice would be Adobe Photoshop elements, but there are free alternatives. Do a google search for "Free Photo Editing Software" (there should be a google search box on this page near the top).
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: Very low print quality

There are 0 comments on this problem.

Solution 1: There are a number of steps you can take to solve this problem (in order of easiest & least expensive first).

1. Make sure you have tried printing a nozzle check and you've carried out all the maintenance tasks that the manual alows (align print head, clean print head etc).
2. Your cartridge may be faulty. Ink cartridges that use non-genuine ink are of variable quality and you use them at your own risk. Even genuine cartridges can expire if used after the expiry date. Bad ink can clog your nozzle. It may be that you have a dried-out ink cartridge - try another one if you have one handy.
3. The print head may need cleaning. There are Canon print head cleaning kits available (use Google top right) or you could try doing this yourself - some people have had success immersing the print head (not the cartridge) in cleaning alcohol, warm water or using compressed air to gently blow through the nozzles.
4. Buy a new print head. Check the prices before you do this as (a) you may be throwing good money after bad, and (b) the price of a new printer may be the same as a new print head. Again, use Google (top right of this page) to search for these if you wish.
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: Genuine original Canon vs Compatible & Refill Cartridges - which should I use?

There are 0 comments on this problem.

Solution 1: It really is up to you. There are many people who swear by refills and compatible cartridges, and many others who have had problems with them. In a nutshell:

Dangers: Compatible/refilled cartridges vary in ink quality. Poor quality ink can dry out your print head and cause damage. You can replace your print head, but this can cost as much as a new printer. You will also invalidate your warranty by using non-genuine ink.

Benefits: Canon ink is very expensive and good quality compatible substitutes can severely cut the cost of printing without damaging your printer.

Minimise the risks - you can take the following steps to minimise the risks of damaging your printer (it's a good idea to follow this advice whether you use genuine cartridges or not):

- Try not to let your cartridges run dry - this can clog the print head.
- Always power off the printer using the printer's power switch rather than simply unplugging and switching off at the mains. The reason is that some printers keep the ink in a ready (i.e. open) state when they are printing to keep printing time shorter. When you power off the printer, it closes the ink cover, keeping the ink tanks sealed. If you just unplug the unit, it will not cover the print head and leave it exposed. For this reason, you should restart your printer and shut it down again if you experience a power cut while the unit is on.
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: Printer would do text now or very faint yet the photos come out well with plenty black on them

There are 0 comments on this problem.

Solution 1: Sounds like a problem with the black nozzle of your print head. The reason that photos are printed fine is that they use colour ink (i.e. red, yellow and blue all at once) to make black unless the colour is what the computer considers as "absolute black" - on photos it is almost never absolute black.

The solution is to (a) make sure you've tried all of the different cleaning procedures on the black nozzle, then print out a nozzle test (in the printer's maintenance menu). If this doesn't work, you could try cleaning the print head (I heard that a can of compressed air works well), or maybe even check the price of a new print head (google!).

Remember that you should ALWAYS turn your printer off using it's power off button and NEVER just directly at the mains - if you don't let it shut itself down properly it will leave the cap off the ink tanks and dry itself out.

Hope this helps,

Krimbo
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: display shows 343 will not print

There are 0 comments on this problem.

Solution 1: Try resetting the power
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: how do you open this printer?? I have problems with paper feed and cannot seems to be able to sort it out, I would like to open this machine and see if there is something that blocks paper feed

There are 0 comments on this problem.

Solution 1: It is quite a complicated machine to open - there are many plastic clips on the inside of the casing that are very difficult to deal with. If you really want to open up the machine, check http://www.neilslade.com/Papers/inkjetstuff11.html for help (that's what I used when I wanted to drain the waste ink tank). However, given that it's so hard to get into, when I had a phantom paper jam I stuck my hand as far into the paper exit slot as I could and eventually I pulled out a very small, very inky scrap of paper that had torn off.

If you really want to take the printer apart, by all means give it a go. However, having done both I strongly recommend you try to resolve your paper feed problem without taking it to bits!

0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.
Solution 2: Download the service manual for 390 which is similar to the 360. It is available free from soft-manufaktura.ru/manual/hp/mp390sm.pdf
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: check printer press set key

There are 0 comments on this problem.

Solution 1: check printer press set key
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: My Canon SmartBase MP360 prints with nearly every third line looking very bold and other lines are normal or very faint. With two new genuine Canon cartridges I have performed cleaning and deep cleaning, print head alignment and manual cleaning, nozzle check, and ink counter reset but there is no improvement in the patchy result. Please advise. Thanks. Alma Birks

There are 0 comments on this problem.

Solution 1: It sounds like the printer head is clogged. Try cleaning it - see step 3 on the problem 'Very low print quality' above.
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



0 people also had this problem.

Problem: the display shows put in cartridge

There are 0 comments on this problem.

Solution 1: I have that problem and I suspect the ribbon cable was faulty and, consequently, the cartridge was not detected. Getting replacement ribbons is difficult, if not impossible.
0 out of 0 people found this solution helpful.
Was this solution helpful?
There are 0 comments on this solution.

Post comments, submit alternative solutions or receive notifications



Jump to page: [1] [2]

Post a new question about the Canon MP360
All problems on this page have been submitted and answered by users. If you have a problem with the Canon MP360, please submit it below and we'll post it here.

Details of your problem:
Please ensure that the above box is not empty


Please note that all problems are moderated.



  Back to top
Solve an unsolved problem for the Canon MP360

Can you help?
If you can solve a currently unsolved problem, please select the problem you can solve from the list below.
Even if you can't solve it, you can still comment on problems if you think it would help.



Jump to page: [1] [2] [3] [4] [5] [6] [7]
0 people also had this problem.

Problem: error 5200?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: Paper is stil white after printing.


There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: No paper!!!

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: The printer is performing another operation.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: my printer has a new cartridge but will not print the red only the other colours

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: I have changed the ink cartridges and cleaned the print head and I still cannot get it to print, the alarm light blinks on and off a lot too. I have also don'e a Universal Reset, HELP, ANY SUGGESTIONS?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: blank sheet with refilled HP364XL cartridge

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My Canon Printer MP360 give 'check printer ##343' error what can i do

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: wont print black

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: printer not responding

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



Actions - No registration required
Find a Printer
Brother
Canon
Dell
Epson
Fujitsu
HP
Kodak
Konica Minolta
Kyocera
Lexmark
OKI
Pandigital
Polaroid
Ricoh
Samsung
Tally
Xerox