There are no solved problems listed on our records for this printer. To submit a problem or give a solution for an unsolved problem, please see the list on the right.
All problems on this page have been submitted and answered by users. If you have a problem with the HP ENVY 120, please submit it below and we'll post it here.
Can you help?
If you can solve a currently unsolved problem, please select the problem you can solve from the list below. Even if you can't solve it, you can still comment on problems if you think it would help.
Jump to page:
[1]
0 people also had this problem.
Problem: Having replaced an ink cartridge I got a message saying one or more cartridges appeared to be damaged. So I replaced the colour cartridge and got the same message. Then I replaced, for the second time, the black ink cartridge. But to no avail. Suggestions?
Problem: Printer working but have to close extended lid manually when turning OFF. When printer started the extending black arm doesn't extend fully as it used to. It seems a mechanical problem that I'll probably have to live with. I may have upset the mechanism by messing about.
Problem: printer working but front fascia sticks open and has to be closed manually. The black arm that extends when printer turned ON does not extend as it used to. It seems a mechanical problem but printer works OK other than this. Any help appreciated.
If you are having problems with an older (> 18 months) printer, you may want to check the prices of newer printers (use Google on the right) before you think about paying for repairs.
Make sure you check the price of ink before you buy a printer - often when a printer is very cheap, the price of ink is high and you may end up paying more in the long run. Choose a printer from the left-hand menu ("Find a Printer") and the "Printer Profile" (above) will show you the ink cartridges / toner it uses - then search for this ink in Google on the right to get an up-to-date idea of how much it costs. This could save you a lot of money in the long-run.
Solutions suggested on this site are for informational purposes only; we accept no responsibility for any damage caused to your printer as a result of following the advice shown here.